Application and Admissions Management Services
Designed to improve your turnaround time to assess applications and make offers.
Your ‘application release valve’
We can scale up your admissions operations and release the backlog or pressure points in your application processing.
Quick implementation means we can accelerate your application assessment process when you need it the most. We’ll improve your turnaround times, applicants’ experience and offer pipeline to support your student recruitment targets.
Key benefits
Use your existing systems
Don’t worry, you don’t have to use a new admissions system. We currently support university partners across 12 different platforms so we have a successful onboarding process to train our admissions officers on new systems. We may already be using yours.
Bespoke global resource built for you
Unlike other providers, the experienced QS team is spread across six global locations. We will allocate a dedicated team to process your applications. Our advisors will present themselves as staff from your university and provide personalised communications on the preferred channels, in their time zone.
Prioritisation for growth and diversification
To focus on applications that are more likely to convert into enrolments, we will build bespoke machine learning models (AI technology) to help us screen your applications. This technology won’t make any decisions on your applications, our team of admissions officers will.
Improve your applicants’ experience
Applicant experience is as important as offer holders. We’ll proactively send emails to collect information required from applicants and respond to incoming enquiries. Ensuring they have a good impression of your university which will support conversion and enrolment.
Frequently asked questions
How does admissions support work in practice?
We act as an extension of your existing admissions team, working inside your systems, to your protocols and meeting your requirements – never veering outside of them. Our trained admissions teams will quickly learn your workflows to quickly and accurately process applications, providing a ‘release valve’ to any backlogs or surge periods. Alongside this we will provide a review of your processes, based on our deep experience of working across many admissions teams, creating efficiencies. We report on progress metrics regularly and provide peace of mind through rigorous quality assurance.
Can you help me right now?
Yes, we can implement an admissions service quickly, often working to tight deadlines or meeting ‘in-cycle’ backlogs.
Does this create more work for me?
Initially we will require some of your time to help train us in your ways of working, but this initial investment pays dividends as the service goes live and we relieve workload. Unlike new hires or temporary staff, we do not need to be retrained – and you only have to tell us once.
Can I choose which applications you help process?
Yes, we can support you with applications for target cohorts or from specific countries and regions. If needed, we can also support you with your whole admissions service. We work flexibly to help you achieve your admissions objectives and targets.
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